Support
DAW: An Idle Adventure · Last updated: 11 August 2026
Something broken, something unfair, or just a question? Write to support@2appo.com and a human will read it.
Please include
The button above fills these in for you. They are what makes a report solvable instead of a guessing game:
- The email address you sign in with. It is how we find your account.
- Your character name, if the problem is about a specific character.
- Your device and system version (for example, iPhone 14, iOS 18.2).
- What happened, and what you expected instead.
- Roughly when it happened. It lets us find the matching server logs.
Answers to the usual questions
The sign-in code never arrived. Check the spam folder first, because one-time codes often land there. Codes are also rate-limited, so if you asked several times in a row, wait a minute and request one more. If nothing arrives at all, write to us with the exact address you typed.
I want to delete my account. You can do it yourself, immediately: open Settings in the game and tap Delete account. It erases your characters, inventory, progress and match records permanently. There is no recovery period, so be sure. You do not need to ask us.
I want a copy of my data. Also in Settings: the app can export everything we hold about you as a file.
Someone is using an offensive name. Character names are filtered automatically, but nothing catches everything. Send us the exact name and we will deal with it.
I lost progress after a match or a gathering run. Tell us roughly when, and with which character. Actions are resolved and recorded on our servers, so we can usually see exactly what happened.